• Check that the antenna is properly positioned. The satellite mobile phone requires the antenna to be fully extended.
• Make sure that your mobile phone has a clear view of the sky. If you are inside a building, tunnel, or other structure that limits your view of the sky, the satellite signal may be weak or unavailable.
• When someone calls you at your mobile phone number, there may be a delay of up to 60 seconds while the system locates your mobile phone

Posted in: Thuraya