When connected to the BGAN network, dial 57# or +870772001899. You will then be required to follow the recorded message. You will be asked to select a PIN number (4 characters or more), then you will be asked to leave your name. Finally you will be asked to set-up a greeting message.

When you receive a voicemail the network will send an SMS message to the terminal to inform you. You can then dial the short code 57# to pick up your voice mail message.

Full Voicemail Procedures/Wording Below.

“Good afternoon. Before you can use your mailbox, you have to do some initial settings.”

“Let’s do that now. Please enter your new PIN followed by the pound key.

Your PIN must be 4 digits. If you make a mistake, press star 3 to start again.”

(Enter PIN number followed by the pound key)

“Enter it again please.”

“Your PIN has been changed. To start using your mailbox, you must record your name. Let’s do that now. Press the pound key when you have finished.”

(Record your name and then press the pound key)

“If you’re happy with the recording, press 1. To hear it, press 2. To re-record your name, press 3.”

(Press 1 to continue)

“To start using your mailbox you must to record your name, let’s do that now. Press the pound key, when you have finished.”

(Record your name and then press the pound key)

“If you’re happy with the recording, press 1. To hear it, press 2. To re-record your name, press 3.”

(Press 1 to continue)

“Okay, name recorded. To start using your mailbox you must record the greeting for all calls. Let’s do that now. Press the pound key when you have finished.”

(Record your greeting message and then press the pound key)

“To use this greeting, press 1. To hear it, press 2. To re-record the greeting, press 3.

(Press 1 to continue)

“This greeting is now active. Welcome to messaging services. No new messages. No saved messages. Main menu. To work with your greetings, press 3. To change your mailbox settings, press 4. If you need more time, press 8.”

That is the complete voice mail set-up procedure. Please note the ‘pound key’ refers to the # (hash) key. The blue text indicates user interaction.

Posted in: BGAN Terminal Operations