FAQ

iSatphone Pro Handheld Satellite Phone

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Can I restrict incoming calls to my iSatPhone Pro?

The iSatPhone Pro is capable of restricting incoming and outgoing calls through Call Barring.

Call barring

An IsatPhone Pro SIM card always uses an international number format, + or 00, and the country code, 870.

Call barring prevents the following call types from being made or received by your phone:

  • Outgoing calls: bars all outgoing calls
  • International calls: bars all outgoing calls
  • International except to home: bars all outgoing calls except to other Inmarsat numbers
  • Incoming calls: bars all incoming calls
  • Incoming outside home: bars all incoming calls

    except from other Inmarsat numbers

    If you are using a SIM card with local country numbering, the call barring is as described by the menu.

    The first time you set up call barring, you will need to reset the barring password. Select Menu > Settings > Call settings > Call barring. Select Options and navigate to Change barring pass code. Enter the barring pass code and select OK. The default is 0000. Enter a new four-digit pass code and select OK. Then enter the new pass code again to confirm it.

    You will need to enter this new pass code whenever you change your call barring settings.

    To cancel a bar, highlight that type of call in the Call barring menu, select Options and select Cancel. To cancel all call barring, select Options and select Cancel all barring. To check the status of a call bar, highlight that type of call in the Call barring menu, select Options and select Check status.

  • The barring code can be entered incorrectly an unlimited number of times. If you have forgotten your code, please contact your service provider.

Note: Fixed number dialling, Call barring and Call divert does not prevent emergency calling. Call barring and Call divert cannot be active at the same time.

 

Can I restrict outgoing calls from my iSatPhone Pro?

Outgoing calls can be restricted from the phone using a feature called Fixed Number Dialling (FND) which allows you to restrict the number(s) dialed to a certain country, area code, or specific phone number(s).

Fixed number dialling (FND)

When Fixed number dialling is activated, the user is limited to dialling or texting only numbers stored in the FND list. The default setting is off.

Activating and de-activating fixed number dialling

Select Menu > Settings > Security, highlight Fixed dialling from the list and press the centre selection key. Select On to activate and press the centre selection key or OK. You will be prompted to enter your PIN 2 code. The default PIN 2 is 9999. See Setting up SIM PIN 2 code on page 46 of the User Manual for more information. Contact your service provider if this code was not specified or was reset at purchase.

To add a number to your list, select Menu > Contacts > FND list and press the centre selection key. Press Options and select either New FND contact or Copy from phonebook. You will then be prompted for the PIN 2 code.

FND list entries are stored on your SIM card. Only one name and one contact number can be stored for each entry.

Fixed number dialling can restrict your phone to a certain prefix, as well as individual phone numbers.
To limit outbound calls or text messages to a specific country or range of corporate numbers, create an FND list entry with the international prefix and local prefix you wish to allow, followed by the correct number of remaining digits replaced by question marks. Press the * key twice to enter a question mark.

Example: To limit calls to UK landlines, create an FND list entry: +44??????????. Substitute any number in place of the ? symbols while dialling or sending a message.

When fixed number dialling is activated, your phone still enables numbers stored in other areas of Contacts to be viewed.

Using fixed number dialling

Select Menu > Contacts > FND list and the contact. Select Call or Send message from Options.

To send email messages when fixed number dialling is activated, the message centre number should be added to the FND list. See Message settings on page 28 in the User Manual for more information on finding your message centre number.

Note: Fixed number dialling, Call barring and Call divert does not prevent emergency calling.

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